Effective Date: June 20. 2026
Cyber Grapes Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.CyberGrapes.com, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and other information you voluntarily provide when filling out forms, contacting us, scheduling services, or purchasing products.
- Technical Information: IP address, browser type, device info, pages visited, and interactions on our site collected through analytics tools like Google Analytics.
- Payment Information: When making a purchase, billing and payment details are processed securely through our third-party payment providers.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and support requests
- Send email or SMS messages (only with your consent)
- Analyze website traffic and user behavior
- Process payments and fulfill orders
- Comply with legal obligations
Proof of Consent to Send Messages
We only send text messages or emails if you’ve explicitly agreed to receive them. Consent is collected through:
- Active Opt‑In:
You provide your consent by checking a box, submitting a form, or taking another affirmative action on our website or platforms. - Double Opt‑In (if applicable):
For certain email lists or messaging channels, we may request confirmation via a follow-up message to ensure the contact is valid. - Consent Records:
We retain:- The date and time you opted in
- The method of opt-in (e.g., form submission, chatbox, text reply)
- The exact opt-in wording shown at the time
- Your contact details (email or phone number)
These records help us comply with regulations such as the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and other data protection laws.
How to Opt Out
- Text Messages:
To stop receiving SMS messages, reply STOP to any message we send. This will unsubscribe you from future text communications. - Emails:
To opt out of email marketing, click the Unsubscribe link in any of our emails or contact us directly at service@cybergrapes.com.
We retain a record of your original consent and opt-out action for compliance and audit purposes.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share data with:
- Trusted third-party service providers who help us operate our website and services
- Legal authorities when required by law or to protect our legal rights
- Partners and contractors bound by confidentiality agreements who assist with operations, analytics, marketing, or fulfillment
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Provide a better user experience
- Track usage and performance metrics
- Help personalize content and ads
You can adjust your cookie preferences via your browser settings.
Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure databases, and limited access protocols. While no method is 100% secure, we continually review and enhance our security practices.
Your Rights and Choices
You may:
- Request access to or correction of your personal information
- Withdraw consent at any time
- Request deletion of your data, subject to legal and operational limitations
To exercise any of these rights, email service@cybergrapes.com.
Third-Party Links
Our website may link to other sites we do not control. We are not responsible for their content or privacy practices. Please review their policies before sharing any personal information.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your data, contact:
Cyber Grapes Services
Email: service@cybergrapes.com
Phone: 610-628-1282
Website: www.CyberGrapes.com